Like many companies, Nexus Real Estate Group (and its agents) may be targeted by bad actors who use various fraudulent schemes to impersonate our brand or our representatives in an attempt to obtain personal information from consumers. Please exercise caution whenever you engage with anyone claiming to represent Nexus, and do not hesitate to double or triple check an email or text message before sharing any personal details.

Common Scams

Below are examples of some of the most frequently encountered scams. We hope raising awareness will help protect you from falling victim to these schemes:

1. Fake or Copycat Websites:

Legitimate Website

• Our consumer-facing website is https:nexus.realestate (or another official variant we explicitly confirm).

Copycat Sites

• Scammers often create fake or copycat sites (e.g., variations of our official domain) that look identical to our real site, sometimes even using legitimate phone numbers. However, the email addresses or contact information they list do not belong to Nexus.

• Always verify you are on the official site by carefully checking the URL.

• If you come across a fraudulent site, please notify us immediately at support@nexus.realestate so we can work to remove it.

2. Fake Agent Requests for Funds:

Venmo/Zelle Requests

• Scammers pretending to be Nexus agents may reach out, asking for funds to be transferred via digital payment (e.g., Venmo or Zelle) to a new or unknown email or phone number.

• If you get such a request, contact the agent using the details listed on our official site to confirm legitimacy.

• Avoid clicking on links or replying to suspicious messages; merely clicking could expose your device to malware.

3. Fake or Imitated Agent Websites:

Independent Agent Sites

• Some real Nexus Real Estate agents maintain their own independent websites.

• Scammers often lift photos, logos, or other design elements from legitimate agent pages or social media to create fake or “copycat” sites.

• These impostor sites are often unstable (they go offline and online frequently) and are minimally developed compared to a genuine, fully built-out site.

• When in doubt, go to our official site and use the agent’s listed contact info to verify.

Scam-Combating Tips:

1. Protect Your Passwords

   • Never share password details with anyone. Doing so significantly increases your risk of identity theft.

2. Verify New Contact Details

   • If you’re already working with an agent and suddenly receive messages from a new or different phone number or email, check with your agent directly (using their known contact info) before responding.

3. Double Check Payment Requests

   • If someone requests a wire transfer, money order, Venmo, or Zelle payment from an unknown contact, verify with the agent or their team using the phone/email on our official site.

4. Watch Out for Urgent Requests

   • Scammers often create a sense of urgency to pressure you into quick action (wiring funds, sharing personal data, etc.). Take a moment to confirm any unexpected or urgent requests.

5. Click Links Sparingly

   • Only open links from trusted senders. Phishing scams frequently embed malware in links that appear legitimate.

6. Look for Spelling or Grammar Mistakes

   • Legitimate emails generally do not contain multiple misspellings (especially in hyperlinks). Be alert to unusual tone or cadence—trust your instincts if something feels off.

7. Check Sender Email Addresses Carefully

   • Scammers often replace letters (e.g., “nexus” with “nexvs”) or insert hidden characters. Official Nexus emails come from correct, verified domains.

8. Limit Oversharing on Social Media

   • Refrain from publicly posting personal info like vacation plans, birthdays, addresses, or phone numbers. The less you share publicly, the lower your risk.

Already Believe You May Have Been Scammed?

1. Contact Your Financial Institution

   • If you provided personal or financial info to a suspected scammer, call your bank, credit card issuer, or payment service (e.g., PayPal, Venmo) immediately.

   • Inquire about canceling fraudulent transactions and blocking future charges.

   • You may need to change your account numbers to prevent unauthorized use.

2. Consider Freezing Your Credit Reports

   • Freezing your credit helps ensure no new accounts can be opened in your name. Each credit bureau has its own process for implementing security freezes:

     • Equifax: Freeze Your Equifax Credit Report

     • Experian: Freeze Your Experian Credit Report

     • TransUnion: Freeze Your TransUnion Credit Report

3. Report Scams and Identity Theft

   • U.S. Federal Trade Commission: Report Fraud

   • FBI Internet Crime Complaint Center: IC3.gov

By staying vigilant and following these best practices, you can greatly reduce your risk of falling victim to scammers. If something seems suspicious, trust your instincts and verify the authenticity of messages or requests through our official website or known contact methods.