Overview Of Tenant Showings With Or Without An Agent

Any opportunity to show a potential renter your property in person is a real estate showing. We can host an open house or lockbox tour or have a private showing.

Avoiding showings is not an option if you are looking for a renter and you wish to encourage multiple applications. Sight-unseen transactions are rare, except when dealing with out-of-town or international renters.

At First Contact

It's exciting for you to get attention from possible tenants. It's important we start the screening process for renters before we invite potential tenants to your property.

 

Asking The Right Questions

How we ask questions could have a big impression on how renters reply to them. This can also influence their perceptions of your fairness during application.

We follow fair housing and discrimination means treating someone differently because they're part of a protected class. It is important to us not to discriminate so we follow a consistent, documented process for screening and accepting applicants. Using scripted communication or email, we can quickly and effectively answer all your questions.

We keep the conversation about the property and the amenities in mind. So that we can answer the questions of potential renters.

These initial questions help us decide which potential candidates you'd like for your next step.

Inviting Qualified Tenants To A Showing

After pre-qualifying all possible renters who showed interest, we will have a record of only serious prospects. Then we will invite them to tour your apartment or rental home.

How Do Self-Guided Showings Work?

Our state-of-the-art self-touring technology allows a prospective tenant to securely tour an empty unit without the presence of an agent. Prospects find your listing and register for our system online. Our security system vets the prospect's ID, selfie, and credit card, and performs an AI-powered fraud detection screening. Once approved, the prospective renter will receive a one-time entry code to gain access to the property.

 

The Benefits Of Self-Guided Showing

  • Convenient:

    Renters can tour when it works for them, and property managers can save time and money.

  • Secure:

    Every prospect is verified with a government ID, selfie, credit card, and AI authentication before they ever receive a code.

  • Support:

    Our Customer Care group is standing by 7 days a week to help prospects set up their account and complete their self-guided tour.

  • Save Time and Money:

    No longer consume time driving across town to get to your Property, and say goodbye to no-shows. By presenting self-guided tours, we can grow your portfolio and develop your territory.

  • Optimize Your Leasing Process:

    Extend your showing hours and capture tours you wouldn't have been able to before. More tours mean less time on the market.

 

Meeting The Potential Renter

Meeting possible renters is an important step in renting responsibly. Look for warning signs during your meeting. A great relationship can help assure the smooth administration of your property.

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Optional Open Houses

As opposed to welcoming prospective renters to private showings, attendees will understand that they're not the only ones interested in the property. This additional demand could help them move fast throughout the application process.

 

Accepting And Reviewing Rental Applications

We treat all applicants equally. Invite all interested renters to complete a rental form for your records.

 

For Every Rental Applicant, We Use The Same Standards

Although you are responsible for determining who lives on your rental, we must adhere to the Fair Housing Act and all regional and state laws. Know your rights as a landlord as well and we make sure that everyone trying to lease your property has the identical forms and documents, questions, as well as conditions so we don’t discriminate and can help protect you from being liable.

Ensure That Potential Renters Meet The Requirements

We thoroughly review all your applications for any apparent inconsistencies and don't assume application information is correct until we’ve run credit and reference checks. Although it is not unlawful for anyone to lie on a rental application, they might think that landlords won't verify.