We appreciate your interest in the Nexus Real Estate Group LLC Rentals platform ("Rentals Platform"). By utilizing any feature of the Rentals Platform—whether it's the applications feature, listings feature, leasing feature, payments feature, or any other service—or by accessing any content provided by Nexus Real Estate Group LLC or its affiliates ("Nexus Real Estate Group LLC Group"), you agree to abide by these Rental User Terms ("Rental Terms").

Your use of the Rentals Platform is also governed by the Nexus Real Estate Group LLC Terms of Use ("Terms of Use"), the Nexus Real Estate Group LLC Privacy Policy, and the Respectful Renting Pledge ("Respectful Renting Pledge"). Together, these documents outline your rights, responsibilities, and obligations while using our Services.

Key Agreements:

1. Rental Terms: These terms govern your interactions and usage of all features and services within the Rentals Platform.

2. Terms of Use: The overall terms that apply to your use of Nexus Real Estate Group LLC services and platforms, including but not limited to the Rentals Platform.

3. Privacy Policy: Our commitment to protecting your personal information and how we collect, use, and share your data.

4. Respectful Renting Pledge: A pledge that underscores the values of respect, fairness, and integrity in all rental transactions and interactions within our community.

By continuing to use the Rentals Platform, you confirm that you have read, understood, and agree to be bound by these Rental Terms, the Terms of Use, the Privacy Policy, and the Respectful Renting Pledge. If you do not agree with any part of these documents, we kindly ask that you refrain from using the Rentals Platform.

Should you have any questions or need further clarification on these terms, please feel free to contact us at Nexus@marketingwithnexus.com.

2.1 Registration Requirements

To access and use the Rentals Platform, you must first be a registered user of Nexus Real Estate Group LLC. Registration is necessary to ensure that all users have a verified account, allowing for a secure and trustworthy environment. By registering, you agree to use the Rentals Platform solely for residential property rental transactions. Any other use of the platform, including commercial or non-residential transactions, is strictly prohibited and may result in the termination of your account.

2.2 Account Creation and Maintenance

When creating your account, you will be required to provide accurate and complete information, including but not limited to your name, email address, and contact details. You are responsible for maintaining the confidentiality of your account information, including your password, and for any activity that occurs under your account. You agree to notify Nexus Real Estate Group LLC immediately of any unauthorized use of your account or any other breach of security. Nexus Real Estate Group LLC cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

2.3 Use of the Rentals Platform

As a registered user, you agree to use the Rentals Platform only for lawful purposes and in a manner consistent with its intended use for residential property rental transactions. This includes:

• Rental Managers: Using the platform to list properties, manage rental applications, create and manage leases, and set up rental payments.

• Renters: Using the platform to search for rental properties, submit applications, enter into lease agreements, and make rental payments.

You are prohibited from using the Rentals Platform for any fraudulent, misleading, or otherwise inappropriate activities. Any misuse of the platform may result in the suspension or termination of your account.

2.4 Identity Verification

To enhance the security and reliability of the Rentals Platform, Nexus Real Estate Group LLC may require users to verify their identity through various methods:

• SMS/Text Messaging or Phone Verification: When using the Listing feature of the Rentals Platform, you may be required to verify your identity through SMS or phone verification. This process helps ensure that all listings are associated with verified users, reducing the risk of fraudulent or misleading property listings.

• Third-Party Verification Services: Certain features of the Rentals Platform, such as identity verification, credit report access, background checks, and payment services, require additional verification. For these features, you will be asked to verify your identity through third-party vendors specializing in these services. By using these features, you consent to the use of third-party verification services and agree to comply with their terms and conditions.

2.5 Compliance with Verification Processes

You acknowledge and agree that your access to certain features of the Rentals Platform may be contingent upon successful completion of the identity verification process. Nexus Real Estate Group LLC reserves the right to suspend or restrict access to any feature or service within the Rentals Platform if you fail to complete the required verification process or if any discrepancies are found in your verification information.

2.6 Privacy and Security of Verification Information

The information you provide during the verification process will be handled in accordance with the Nexus Real Estate Group LLC Privacy Policy. We are committed to protecting your personal information and ensuring that it is used only for the purposes of verifying your identity and facilitating your use of the Rentals Platform. Any third-party vendors involved in the verification process are required to adhere to strict confidentiality and data protection standards.

By creating an account and using the Rentals Platform, you agree to these terms and conditions regarding account registration, maintenance, and verification. Your continued use of the platform signifies your acceptance of these obligations.

By using the Rentals Platform, you acknowledge and agree to adhere to the following terms and conditions, ensuring that your use of the platform is in line with legal and ethical standards. Your compliance with these requirements is essential to maintaining the integrity and security of the Rentals Platform, and to fostering a safe, lawful, and equitable environment for all users.

3.1 Compliance with Applicable Laws

You agree to use the Rentals Platform in strict compliance with all applicable federal, state, and local laws, regulations, and guidelines, including but not limited to the Fair Credit Reporting Act (FCRA) and the Fair Housing Act (FHA). These laws govern the handling of consumer information, including credit reports and background checks, and protect against discriminatory practices in housing. You are also responsible for complying with any legal notice and disclosure requirements as mandated by the agreements of third-party services integrated with the Rentals Platform, including Experian, Checkr, and Stripe.

3.2 Adherence to Third-Party Vendor Terms

The Rentals Platform incorporates services provided by third-party vendors such as Experian, Checkr, Stripe, and Plaid. By using the platform, you agree to comply with the terms and conditions set forth by these vendors. This includes adhering to their privacy policies, data usage guidelines, and any other contractual obligations. Failure to comply with these terms may result in the suspension or termination of your access to the Rentals Platform.

3.3 Use of the Platform on Your Own Behalf

You agree to use the Rentals Platform solely on your own behalf, meaning that you will not transmit or share any information obtained through the platform with third parties. This includes sensitive data such as credit reports, background checks, and payment information. You are responsible for ensuring that all information you access and use via the platform is handled in accordance with the terms of this agreement and relevant privacy laws.

3.4 Transaction Transparency

Upon request by Nexus Real Estate Group LLC, you agree to provide detailed information about all transactions you have processed through the Rentals Platform. This transparency is necessary to ensure compliance with legal requirements and to maintain the security and integrity of the platform.

3.5 Geographic and Payment Method Limitations

The Rentals Platform is intended for use in connection with residential properties located within the United States. Additionally, all payment methods used on the platform must be issued by financial institutions based in the United States. You agree not to use the platform for properties or payment methods outside these geographic and financial boundaries.

3.6 Authorized Charges Only

You agree to charge a Renter only for amounts that are legally authorized under a written agreement between you and the Renter. This ensures that all charges are transparent, agreed upon, and compliant with applicable laws. Unauthorized charges or surcharges are strictly prohibited.

3.7 Compliance with Anti-Money Laundering Laws

You agree not to use the Rentals Platform to transfer money in violation of any anti-money laundering laws, including the Bank Secrecy Act, or any regulations of the U.S. Treasury’s Office of Foreign Assets Control (OFAC) or the Federal Trade Commission (FTC). You acknowledge the importance of these regulations in preventing illegal financial activities and agree to comply fully with them.

3.8 Transaction Limits

You agree not to process more than $10,000 in rent payments per month through the Rentals Platform. Additionally, you agree to comply with any other transaction limits set by Nexus Real Estate Group LLC and not to attempt to circumvent these limits. These restrictions are in place to ensure the platform’s integrity and to prevent misuse.

3.9 Use of Income Verification Services

You agree to use the income verification service available on the Rentals Platform solely for the purpose of assisting you in making informed housing decisions. You are prohibited from requiring a Renter to provide any banking, sensitive financial, or personally identifiable information by any means other than through the income verification service. This helps protect the privacy and security of the Renter’s information.

3.10 Prohibition on Additional Charges and Fees

You agree not to add any tax or other surcharge to rent amounts specified in the Rentals Platform. Additionally, you agree not to submit a request for payment through the platform for any fees incurred by a Renter prior to their use of the platform, or to settle outstanding debts, or for any other purpose prohibited by local laws. This ensures that all charges are transparent and legally compliant.

3.11 Accuracy and Legitimacy of Information

You agree not to submit any false or fraudulent information through the Rentals Platform. All information provided must be accurate, truthful, and in compliance with applicable laws. Misrepresentation or fraudulent activity will result in the immediate suspension of your account and potential legal action.

3.12 No Substitution for Legal Advice

You acknowledge that the Rentals Platform and its features are not a substitute for legal advice from a licensed attorney. You agree not to rely on any feature of the platform in lieu of obtaining proper legal counsel, particularly in matters related to lease agreements, tenant rights, and property management.

3.13 Non-Discrimination

You agree not to use the Rentals Platform to discriminate against any individual based on race, color, national origin, religion, sex, disability, familial status, or any other class protected by law. You also agree not to decline or treat a Renter differently based on any protected status under state and local laws, including but not limited to sexual orientation, gender identity, source of income, military status, or marital status.

3.14 Privacy of Applications and Reports

You agree not to share any portion of a rental application created through the Rentals Platform (including related credit reports or background checks) with any third party or provide such information outside of the platform. This ensures that sensitive personal information is kept confidential and used only for its intended purpose within the Rentals Platform.

3.15 Prohibition Against Encouraging or Enabling Misuse

You agree not to attempt to break, or encourage others to break, any of the requirements listed above. Compliance with these terms is essential to maintaining the integrity of the Rentals Platform and ensuring a safe, lawful, and equitable environment for all users.

By adhering to these guidelines, you contribute to a trustworthy and secure platform that benefits all participants in the rental process. Failure to comply with any of the above conditions may result in suspension or termination of your access to the Rentals Platform and potential legal consequences.

4.1. General Payment Terms

To access certain features and services of the Rentals Platform, you may be required to pay fees. These fees are specified in U.S. dollars and are non-refundable. By using the Rentals Platform, you acknowledge and agree to these payment terms, including the non-refundable nature of the fees. Nexus Real Estate Group LLC reserves the right to modify or adjust the fees associated with the Rentals Platform at any time. Such modifications may include the introduction of new fees or charges, adjustments to existing fees, or the removal of certain fees. Nexus Real Estate Group LLC will provide advance notice of any changes to the fees. If you do not accept the revised fees, you may choose to discontinue using the affected portion of the Rentals Platform. Continued use of the Rentals Platform after the fee changes take effect constitutes your acceptance of those changes.

4.2. Payment Methods

Nexus Real Estate Group LLC partners with third-party payment processors to facilitate transactions on the Rentals Platform. When you make a payment, the third-party payment processor will charge the payment method you provided at the time of purchase or registration. It is your responsibility to ensure that your payment information is accurate, current, and valid. If your payment method is declined or fails for any reason, Nexus Real Estate Group LLC may suspend or terminate your access to the applicable features of the Rentals Platform until payment is successfully processed.

4.3. Subscription-Based Services

Certain features of the Rentals Platform may be offered on a subscription basis, requiring periodic payments (e.g., monthly or annually). By subscribing to these services, you agree to the recurring charges at the rate applicable at the time of your initial subscription. Nexus Real Estate Group LLC may adjust the subscription fees, but you will be notified in advance of any such changes. You have the option to cancel your subscription at any time, subject to the cancellation policy specified in your subscription agreement. However, all fees paid prior to cancellation are non-refundable, and your subscription will continue until the end of the current billing cycle.

4.4. Refund Policy

All fees and charges paid to Nexus Real Estate Group LLC are non-refundable, except as required by law or explicitly stated in a separate agreement. This includes, but is not limited to, fees paid for access to premium features, subscription services, or one-time transactions. If you believe you have been charged in error, you must notify Nexus Real Estate Group LLC within 30 days of the charge. Nexus Real Estate Group LLC will review the claim and determine, in its sole discretion, whether a refund is warranted. Any decision made by Nexus Real Estate Group LLC regarding refunds will be final and binding.

4.5. Authorization and Consent

By providing your payment information to Nexus Real Estate Group LLC, you authorize Nexus Real Estate Group LLC and its third-party payment processors to charge your specified payment method for all applicable fees and charges related to your use of the Rentals Platform. This authorization includes any recurring charges associated with subscription-based services. You agree to maintain sufficient funds or credit in your payment account to cover all charges. Nexus Real Estate Group LLC is not responsible for any fees or penalties imposed by your financial institution, such as overdraft charges or insufficient funds fees, resulting from your payment transactions.

4.6. Disputes and Chargebacks

If you dispute a payment or initiate a chargeback with your financial institution, Nexus Real Estate Group LLC reserves the right to suspend or terminate your access to the Rentals Platform until the dispute is resolved. You agree to notify Nexus Real Estate Group LLC of any payment disputes before contacting your financial institution, and to work in good faith with Nexus Real Estate Group LLC to resolve the issue. Nexus Real Estate Group LLC may, at its discretion, take legal action to recover any disputed amounts, including the costs of collection and legal fees.

4.7. Taxes and Other Charges

All fees and charges associated with the Rentals Platform do not include applicable taxes unless explicitly stated. You are responsible for paying any taxes, duties, or other governmental fees and charges imposed by any jurisdiction as a result of your use of the Rentals Platform. If Nexus Real Estate Group LLC is required to collect such taxes on your behalf, you agree to pay the full amount as invoiced by Nexus Real Estate Group LLC. Failure to pay these taxes may result in the suspension or termination of your access to the Rentals Platform.

4.8. Payment Security

Nexus Real Estate Group LLC and its third-party payment processors employ industry-standard security measures to protect your payment information. However, you acknowledge that no security system is infallible, and you agree to hold Nexus Real Estate Group LLC harmless for any unauthorized access to your payment information, except in cases of gross negligence or willful misconduct by Nexus Real Estate Group LLC. It is your responsibility to promptly notify Nexus Real Estate Group LLC of any unauthorized use of your payment information or any security breach that may affect your account.

4.9. Changes to Payment Terms

Nexus Real Estate Group LLC reserves the right to update or modify these payment terms at any time. Any changes will be communicated to you in advance, either through the Rentals Platform, email, or other means. Your continued use of the Rentals Platform after the changes have been communicated constitutes your acceptance of the updated payment terms. If you do not agree with the changes, you must discontinue your use of the Rentals Platform and, if applicable, cancel any subscriptions or services before the changes take effect.

5. Amounts

5.1. Listings Feature

As a Rental Manager, you may be charged for publishing Listings in certain regions, which will incur a Listing Fee (“Listing Fee”). The pricing for Listings in your region can be found in the Listings FAQs on the Rentals Platform. By posting a Listing, you acknowledge and agree that you are responsible for paying Nexus Real Estate Group LLC the Listing Fee regardless of the outcome, including but not limited to the following situations: (a) whether or not you are set up to receive contacts or inquiries through the Rentals Platform; or (b) if there are errors or inaccuracies in your Listing information or how it is displayed on the Rentals Platform.

The Listing Fee will be charged immediately upon your submission of a Listing (the “Listing Date”) and will automatically renew every seven days (each a “Renewal Term”) unless you deactivate the Listing or it is otherwise terminated in accordance with these Rental Terms. The Renewal Terms will continue indefinitely until either: (a) you or Nexus Real Estate Group LLC terminate the Listing in accordance with Section 7; or (b) Nexus Real Estate Group LLC deactivates the Listing for any reason, including failure to pay the Listing Fee for any Renewal Term.

Nexus Real Estate Group LLC reserves the right to remove any Listing if the Listing Fee is not paid for any Renewal Term or after the expiration of any promotional period. Any unpaid Listing Fees will accrue interest at the rate of one percent (1%) per week until paid in full, or the maximum legal interest rate, whichever is lower. You are responsible for paying all applicable taxes and governmental charges related to the Listing Fee, as well as any reasonable expenses (including collection agency fees and attorneys’ fees) incurred by Nexus Real Estate Group LLC in collecting unpaid amounts.

Before paying any Listing Fees, you will have the opportunity to review and accept the Listing Fees that will be charged. All Listing Fees are in U.S. Dollars and are non-refundable, regardless of the Listing's performance or outcome. Nexus Real Estate Group LLC may, at its sole discretion, change the Listing Fees or any feature of the Listings application, including adding additional fees, at any time on a going-forward basis. Nexus Real Estate Group LLC will charge the payment method you specify at the time of purchase. If you update your payment method, the new payment method will automatically become your default payment method for every subsequent Renewal Term.

You authorize Nexus Real Estate Group LLC to charge all sums related to the services you select, as outlined in these Rental User Terms, to your specified payment method. You may terminate any Listing at any time by either: (a) using the deactivation link sent to your email before the end of each Renewal Term, or (b) clicking the “Deactivate Listing” button found on the Listing’s page on the Rentals Platform. For more information on your termination rights, please visit the cancellation section on the frequently asked questions (FAQ) page or contact us via email at nexusrealestate@nexusreal.estate.

By using the Listings application to publish your Listing, you grant Nexus Real Estate Group LLC a worldwide, non-exclusive, perpetual, irrevocable, royalty-free right and license (with the right to sublicense) to host, store, transfer, display, perform, use, reproduce, modify, and distribute any information or photographs submitted with the Listing (“Listing Content”), in whole or in part, in any media formats and through any media channels (now known or hereafter developed). Nexus Real Estate Group LLC’s use of the Listing Content may be without any compensation to you.

5.2. Applications Feature

The applications feature on the Rentals Platform is currently free for Rental Managers. Renters are required to pay a set fee, as described on the Rentals Platform, for a 30-day period (“Admin Fee”) during which they can share their application with any Rental Manager on the Rentals Platform. After the initial 30-day period, Renters must pay an additional Admin Fee for each subsequent 30-day period if they wish to continue submitting applications. All Admin Fees are non-refundable and must be paid in U.S. Dollars. Nexus Real Estate Group LLC reserves the right to modify the Admin Fee structure at any time, with any such changes communicated to the Renters in advance.

5.3. Payments Feature

The payments feature is currently offered free of charge to Rental Managers. Renters may incur a set fee for using credit or debit cards to pay rent as described on the Rentals Platform, though payments made via ACH are free of charge. You agree not to use the payments feature to process any payments that are not directly associated with rental transactions, such as test payments or payments for non-residential properties like commercial leases. Any charges associated with payment disputes, including chargebacks, are nonrefundable. For more detailed information regarding fees for Renters, please refer to the payment feature frequently asked questions (FAQ) page on the Rentals Platform.

5.4. Third-Party Payment Facilitators

You authorize Nexus Real Estate Group LLC and its third-party processors to charge all applicable fees for the Rentals Platform to your chosen payment method. If you use a credit card for payment, Nexus Real Estate Group LLC’s third-party payment processors may seek pre-authorization of your credit card account before your purchase to verify that the credit card is valid and has sufficient funds or available credit to cover the purchase. You acknowledge and authorize Nexus Real Estate Group LLC’s third-party payment processors to charge your credit card at the time of Listing submission to the Rentals Platform and for each subsequent Renewal Term.

The Listings and rental applications features utilize Chase as a third-party payment processor, while the rental payments feature uses Stripe Connect as its payment processor. Rental Managers who wish to receive payments through the Rentals Platform must set up a Stripe Connect account. By making or receiving payments through the Rentals Platform, you grant Nexus Real Estate Group LLC and our third-party payment processors the right, power, and authority to access and transmit your personal and financial information from the relevant institution and to charge your account in the amounts specified on the Rentals Platform. You agree that your personal and financial information may be transferred, stored, and processed by our third-party payment processors.

5.5. Chargebacks

Except for the Listing Fee, Nexus Real Estate Group LLC does not hold any money transferred through the Rentals Platform and is not responsible for any unsuccessful transmission, sourcing, or use of funds. If a Renter’s or Rental Manager’s bank or card issuer initiates a reversal, chargeback, or payment dispute for a payment made through the Rentals Platform, you authorize Nexus Real Estate Group LLC and its third-party payment processors to reverse or otherwise claim the funds from your account. Nexus Real Estate Group LLC may also initiate a reversal or take other actions as deemed appropriate if, in Nexus Real Estate Group LLC’s reasonable opinion, fraud or abuse of the Rentals Platform has occurred. Additionally, Nexus Real Estate Group LLC may implement a “chargeback” or “reversal” fee in the case of an unsuccessful payment, with prior notice provided regarding the amount to be charged.

5.6. No Refunds/No Guarantees

Nexus Real Estate Group LLC does not provide any refunds for payments made through the Rentals Platform and does not guarantee any specific results from using the Rentals Platform. This includes, but is not limited to, the receipt of applications, the acceptance of applications, or a Rental Manager’s decision to accept payments through the Rentals Platform. All fees and payments are final, and no refunds will be issued under any circumstances, except as required by law.

5.7. Additional Fees

As a Rental Manager, you agree not to charge Renters any additional fees, such as application fees or payment processing fees, for submitting applications or making payments through the Rentals Platform. Additionally, you agree not to charge any amounts beyond a Renter’s monthly rent, monthly utilities, deposit, or other amounts specifically allowed by the Rentals Platform. Any attempt to charge unauthorized fees may result in the suspension or termination of your access to the Rentals Platform.

6.1. Authorization to Obtain Consumer Reports

By using the Nexus Real Estate Group LLC Rentals Platform and requesting a credit report or background check, you expressly authorize and direct Nexus Real Estate Group LLC’s third-party service providers, Experian and Checkr, to obtain “consumer reports” about you on a recurring basis. These reports may include a broad range of information related to your character, general reputation, personal characteristics, mode of living, credit history, credit standing, and criminal records. You understand that this information is necessary to facilitate the rental application process and to assist Rental Managers in making informed leasing decisions.

6.2. Scope of Consumer Reports

When you request a credit report through the Rentals Platform, Experian will obtain your credit report and credit score(s) from its databases. This information may include details about your creditworthiness, payment history, debt levels, and other relevant financial data. Similarly, when you request a background check, Checkr will collect and verify information about your criminal history, including any past arrests, convictions, or other legal proceedings. Both Experian and Checkr may take additional steps to verify the accuracy and completeness of the information they collect, including cross-referencing data from multiple sources.

6.3. Review and Correction of Reports

You understand that before any report is made available to a potential Rental Manager or any other third-party, you will receive a copy of the report for your review. This process ensures that you have the opportunity to review the information contained in the report, identify any factually inaccurate details, and take corrective action if necessary. Nexus Real Estate Group LLC is committed to ensuring that your rights are protected, and you will not be required to authorize the release of any report to a potential Rental Manager or other third-party until you have had the opportunity to address any inaccuracies.

6.4. Requesting Paper Copies

If you prefer to receive a paper copy of your Experian credit report or your Checkr background check, you may do so by contacting Experian or Checkr directly. The contact information for these third-party service providers is listed in Section 6 below. Please note that requesting a paper copy may involve additional processing time, and you are encouraged to request your reports well in advance of any rental application deadlines.

6.5. Importance of Accurate Information

It is essential that all the information you provide during the credit report and background check process is accurate and complete. Inaccurate or incomplete information may delay the processing of your reports and could negatively impact your rental application. Nexus Real Estate Group LLC, Experian, and Checkr are not responsible for any delays or issues arising from the submission of inaccurate or incomplete information.

6.6. Additional Rights and Protections

In accordance with the Fair Credit Reporting Act (FCRA) and other applicable laws, you have certain rights and protections when it comes to the use and disclosure of your consumer reports. These rights include the ability to dispute inaccurate information, the right to be informed of any adverse actions taken based on your report, and the right to obtain a copy of your consumer report at no charge under certain circumstances. For more information about your rights under the FCRA, please refer to the additional resources provided in the Rentals Platform or contact the relevant authorities as outlined in Section 6.

Nexus Real Estate Group LLC partners with several third-party service providers to enhance the functionality of the Rentals Platform. By using these services, you agree to abide by their respective terms and conditions, and you acknowledge that these providers may collect, process, and share your personal information in accordance with their policies. The following sections outline the key third-party services integrated with the Rentals Platform and the terms governing their use:

6.1. Checkr

The rental applications feature of the Rentals Platform allows you, as a Renter, to utilize the services of Checkr, Nexus Real Estate Group LLC’s third-party background check partner. When you use Checkr’s services, you authorize Nexus Real Estate Group LLC to obtain your background check report, which may include criminal history, eviction history, and other relevant background information. This information is crucial for Rental Managers to make informed leasing decisions. By submitting your application and background check through the Rentals Platform, you consent to the sharing of your background check report with Rental Managers to whom you apply. You must agree to Checkr’s Terms of Service, which can be found at https://checkr.com/terms-of-service/.

As a Rental Manager using Checkr’s services, you are required to use the background check reports in full compliance with applicable laws, including, but not limited to, the Fair Credit Reporting Act (FCRA). You also agree to the Checkr Background Check Report Terms of Use, accessible at https://www.Nexus.RealEstate/rental-manager/applications/terms/Checkr-Terms-of-Use. In case of any issues with your Checkr background check, Renters should contact Checkr support at support@Checkr.com or visit https://applicant.checkr.com for assistance.

6.2. Experian

The rental applications feature also integrates with the Experian Connect Service, enabling Renters to request that their credit report be sent to a Rental Manager as part of their application. By using Experian Connect, you agree to the Experian Connect Terms and Conditions, available at https://connect.experian.com/legal/terms.html. The credit reports provided through Experian Connect include crucial information such as your credit score, payment history, and other financial data that Rental Managers may use to assess your rental application.

If you encounter any issues with your Experian credit report or need to dispute information contained within your report, you should contact Experian Connect Support at experianconnectsupport@experian.com or visit https://www.experian.com/disputes/main.html to initiate the dispute process.

6.3. Stripe Connect

For processing rental payments, the Rentals Platform utilizes Stripe Connect. This service allows Renters to make payments directly to Rental Managers through the Platform, with payment processing fees detailed at the time of the transaction. By using Stripe Connect, you are subject to the Stripe Connected Account Agreement, which governs the use of the service and is available at https://stripe.com/us/connect-account/legal.

Additionally, users are prohibited from using Stripe Connect for any business activities listed as prohibited by Stripe, as detailed at https://stripe.com/us/prohibited-businesses. It is essential that you review these restrictions carefully to ensure compliance. By making or receiving payments through Stripe Connect, you authorize the service to access and process your financial information as needed to complete the transaction.

6.4. Plaid

To facilitate secure rental payments, the Rentals Platform allows users to link their bank accounts through Plaid, a third-party service that enables seamless and secure financial transactions. By linking your bank account via Plaid, you consent to the transfer, storage, and processing of your personal and financial information in accordance with Plaid’s Privacy Policy, which can be reviewed at https://plaid.com/legal.

Plaid’s integration ensures that your bank account details are handled securely and that your rental payments are processed efficiently. However, it is your responsibility to understand and comply with the terms set forth by Plaid when using this service.

6.5. Chase

Certain features of the Rentals Platform, such as making payments directly to Nexus Real Estate Group LLC, may involve the use of Chase payment processing services. By utilizing the Chase payments feature, you agree to abide by the Chase Paymentech Privacy Policy, which governs the collection, use, and disclosure of your personal information in connection with payment transactions. The Chase Paymentech Privacy Policy is available at https://www.chasepaymentech.com/.

Using Chase’s services through the Rentals Platform ensures that your payments are processed securely, but you must review and comply with Chase’s terms to fully understand how your data will be handled.

7.1. Voluntary Termination by You You may terminate your account on the Rentals Platform at any time by contacting Nexus Real Estate Group LLC at nexusrealestate@nexusreal.estate. You have the ability to cancel any rent payment that has not yet been processed through your account dashboard. However, termination of your account does not absolve you of any obligations to pay outstanding fees or charges that were incurred prior to the termination. All such fees, if any, remain due and payable to Nexus Real Estate Group LLC.

7.2. Automatic Termination for Violations Your permission to use the Rentals Platform and any associated services will terminate automatically if you violate any provision of these Rental User Terms. This includes, but is not limited to, engaging in any fraudulent activities, violating local or federal laws, or otherwise breaching the conditions of use set forth in these terms. Upon such a violation, your access to the Rentals Platform may be immediately revoked without notice, and Nexus Real Estate Group LLC reserves the right to pursue any additional remedies available under the law.

7.3. Discretionary Termination by Nexus Real Estate Group LLC Nexus Real Estate Group LLC reserves the right, at its sole discretion, to terminate your account or suspend your access to the Rentals Platform at any time, for any reason, and with or without notice. This may occur under, but is not limited to, the following circumstances:

• Non-Payment: If you fail to pay any amount owed to Nexus Real Estate Group LLC when due, your access may be terminated.

• Risk Determination: If Nexus Real Estate Group LLC determines, at its sole discretion, that you pose a financial, reputational, or regulatory risk to Nexus Real Estate Group LLC or any affiliated third party.

• Third-Party Requirement: If required by any third party with whom Nexus Real Estate Group LLC has an agreement or regulatory obligation.

In addition, Nexus Real Estate Group LLC may alter, suspend, or completely discontinue the Rentals Platform or any portion of it without notice, and without any liability to you for such actions.

7.4. Effect of Termination on Listings and Agreements Termination of your account by you, Nexus Real Estate Group LLC, or automatically due to violations does not affect any underlying agreement between a Renter and Rental Manager, or between any parties and third-party service providers. Both Renter and Rental Manager remain fully bound by the terms of any such agreements independent of the termination of access to the Rentals Platform. Nexus Real Estate Group LLC is not a party to these agreements and bears no liability for any breach or enforcement of these agreements by either party.

7.5. Liability and Responsibility Post-Termination Nexus Real Estate Group LLC will not be held liable for any changes to the Rentals Platform, or any suspension or termination of your access to or use of the Rentals Platform. Upon termination, Nexus Real Estate Group LLC reserves the right to remove any Listing that:

• (a) Infringes upon the rights of any third party;

• (b) Violates the Digital Millennium Copyright Act (DMCA);

• (c) Contains material deemed inappropriate by Nexus Real Estate Group LLC; or

• (d) Violates any applicable Fair Housing Laws.

If Nexus Real Estate Group LLC removes a Listing under these conditions, you will be notified, and the corresponding Listing Fee will no longer be charged for the removed Listing. However, any previously charged Listing Fees are non-refundable unless explicitly stated otherwise.

7.6. Changes to Rental Terms Nexus Real Estate Group LLC reserves the right to change these Rental User Terms at any time and at its sole discretion, on a going-forward basis. Nexus Real Estate Group LLC will make reasonable efforts to notify users of any such changes, which will be effective immediately upon posting the revised version of these Rental Terms on Nexus Real Estate Group LLC's properties. Your continued use of the Rentals Platform following notice of such changes constitutes your acceptance and agreement to be bound by those changes. You expressly waive any right you may have to receive specific notice of such changes. It is your responsibility to regularly review these Rental Terms to stay informed of any updates or modifications.

7.7. Post-Termination Data Handling In the event that your account is terminated, Nexus Real Estate Group LLC is not obligated to return any material, content, or information related to a terminated Listing. Nexus Real Estate Group LLC will not have any liability to you or any other party for the removal of any information associated with your account or any Listing after termination.

8.1. Your Agreement to Indemnify You hereby agree to indemnify, defend, and hold harmless Nexus Real Estate Group LLC, its affiliates, and their respective directors, officers, employees, and agents (collectively referred to as the “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses, including but not limited to reasonable attorneys' fees, made by any third-party due to, arising out of, or related to:

• (a) Your Access to or Use of the Rentals Platform: Any actions or activities related to your access to or use of the Rentals Platform, including any interactions with other users or third parties facilitated by or through the Rentals Platform.

• (b) Your Breach of These Rental User Terms or the Nexus Real Estate Group LLC Terms of Use: Any breach or violation by you of these Rental User Terms, the Nexus Real Estate Group LLC Terms of Use, or any other agreement you have entered into with Nexus Real Estate Group LLC.

• (c) Your Violation of Any Law or the Rights of a Third-Party: Any claim that arises from your violation of any law, regulation, or ordinance, or any infringement on the rights (including but not limited to intellectual property rights) of any third party, including other users of the Rentals Platform.

• (d) Any Dispute or Issue Between You and Any Third-Party: Any disputes, claims, or issues that arise between you and any third-party, including but not limited to other Renters, Rental Managers, users of the Rentals Platform, or any third-party vendors, service providers, or partners involved in the provision of services through the Rentals Platform.

8.2. Nexus Real Estate Group LLC’s Right to Assume Defense Nexus Real Estate Group LLC reserves the right, at its sole discretion and at its own expense, to assume the exclusive defense and control of any matter that would otherwise be subject to indemnification by you under this section. In such an event, you agree to cooperate fully with Nexus Real Estate Group LLC’s defense of that claim and to provide Nexus Real Estate Group LLC with all necessary information, documentation, and assistance as reasonably requested by Nexus Real Estate Group LLC in connection with the defense.

8.3. No Settlement Without Nexus Real Estate Group LLC’s Consent You may not settle any matter for which you are indemnifying Nexus Real Estate Group LLC or the Indemnified Parties without the prior written consent of Nexus Real Estate Group LLC. Nexus Real Estate Group LLC may, in its sole discretion, withhold such consent for any reason.

8.4. Continued Obligation Your obligation to indemnify Nexus Real Estate Group LLC and the Indemnified Parties will survive any termination or expiration of these Rental User Terms and will continue to apply even if you cease to use the Rentals Platform or your account is terminated.

8.5. Scope of Indemnification This indemnification obligation applies to all claims and liabilities, whether the underlying events occur before or after the date of your acceptance of these Rental User Terms, and whether or not Nexus Real Estate Group LLC was aware of the possibility of such claims or liabilities.

8.6. Reservation of Rights Nexus Real Estate Group LLC reserves all rights to pursue any legal remedy or recourse, in law or equity, that may be available to it against you as a result of your violation of these Rental User Terms or any other agreement you have with Nexus Real Estate Group LLC. The indemnification rights provided in this section are in addition to any other legal rights Nexus Real Estate Group LLC may have against you.

9.1. Provision of the Rentals Platform SUBJECT TO THE DISCLAIMER OF WARRANTIES IN THE NEXUS REAL ESTATE GROUP LLC TERMS OF USE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE RENTALS PLATFORM IS AT YOUR SOLE RISK. NEXUS REAL ESTATE GROUP LLC PROVIDES THE RENTALS PLATFORM, INCLUDING ALL CONTENT, FEATURES, FUNCTIONS, AND SERVICES OFFERED THROUGH OR PROVIDED BY THE RENTALS PLATFORM, ON AN "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE" BASIS. THIS MEANS THAT NEXUS REAL ESTATE GROUP LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT USE OF THE RENTALS PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9.2. Assumption of Risk THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE RENTALS PLATFORM AND ALL CONTENT AND SERVICES ACCESSED THROUGH IT IS WITH YOU. THIS INCLUDES, WITHOUT LIMITATION, THE RISK THAT THE RENTALS PLATFORM DOES NOT MEET YOUR REQUIREMENTS OR EXPECTATIONS; THE RISK THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE RENTALS PLATFORM WILL BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE; THE RISK THAT DEFECTS WILL NOT BE CORRECTED; AND THE RISK THAT THE RENTALS PLATFORM OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.3. No Warranty for Content NEXUS REAL ESTATE GROUP LLC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE RENTALS PLATFORM OR ANY CONTENT, INFORMATION, MATERIALS, SERVICES, OR OTHER ITEMS PROVIDED THROUGH THE RENTALS PLATFORM IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. NEXUS REAL ESTATE GROUP LLC DOES NOT WARRANT THAT ANY ERRORS IN THE RENTALS PLATFORM WILL BE CORRECTED. YOU ASSUME ALL RESPONSIBILITY FOR THE ACCURACY AND RELIABILITY OF ANY INFORMATION OBTAINED THROUGH YOUR USE OF THE RENTALS PLATFORM.

9.4. No Warranties Regarding Third Parties YOU EXPRESSLY ACKNOWLEDGE THAT NEXUS REAL ESTATE GROUP LLC DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE ACTIONS, CONDUCT, OR PERFORMANCE OF ANY THIRD PARTIES, INCLUDING BUT NOT LIMITED TO OTHER USERS, RENTERS, RENTAL MANAGERS, OR ANY THIRD-PARTY VENDORS, SERVICE PROVIDERS, OR PAYMENT PROCESSORS UTILIZED IN CONNECTION WITH THE RENTALS PLATFORM. NEXUS REAL ESTATE GROUP LLC DISCLAIMS ANY RESPONSIBILITY FOR ANY HARM OR DAMAGE THAT MAY RESULT FROM THE ACTIONS OR OMISSIONS OF SUCH THIRD PARTIES.

9.5. No Responsibility for External Content or Links THE RENTALS PLATFORM MAY INCLUDE LINKS TO THIRD-PARTY WEBSITES OR CONTENT THAT IS NOT CONTROLLED OR MAINTAINED BY NEXUS REAL ESTATE GROUP LLC. NEXUS REAL ESTATE GROUP LLC DOES NOT WARRANT OR ENDORSE THE CONTENT, PRODUCTS, SERVICES, OR INFORMATION FOUND ON ANY EXTERNAL WEBSITES AND IS NOT RESPONSIBLE FOR ANY SUCH CONTENT, PRODUCTS, SERVICES, OR INFORMATION. YOU ACCESS EXTERNAL WEBSITES AT YOUR OWN RISK, AND NEXUS REAL ESTATE GROUP LLC SHALL HAVE NO LIABILITY ARISING FROM YOUR USE OF OR RELIANCE ON ANY CONTENT, PRODUCTS, SERVICES, OR INFORMATION PROVIDED BY SUCH THIRD PARTIES.

9.6. No Guarantee of Security WHILE NEXUS REAL ESTATE GROUP LLC TAKES REASONABLE MEASURES TO PROTECT THE SECURITY OF THE RENTALS PLATFORM AND THE INFORMATION PROCESSED THROUGH IT, NEXUS REAL ESTATE GROUP LLC DOES NOT GUARANTEE THAT THE RENTALS PLATFORM WILL BE SECURE OR FREE FROM UNAUTHORIZED ACCESS, HACKING, DATA LOSS, OR OTHER SECURITY BREACHES. YOU AGREE THAT YOUR USE OF THE RENTALS PLATFORM IS AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM YOUR USE OF THE RENTALS PLATFORM OR ANY DOWNLOADED MATERIALS.

9.7. Limitation of Warranties THE LIMITATIONS AND DISCLAIMERS OF WARRANTIES SET FORTH IN THIS SECTION ARE IN ADDITION TO, AND NOT IN LIEU OF, THE LIMITATIONS AND DISCLAIMERS SET FORTH IN THE NEXUS REAL ESTATE GROUP LLC TERMS OF USE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES CANNOT BE EXCLUDED UNDER APPLICABLE LAW, SUCH WARRANTIES ARE LIMITED TO THE SHORTEST DURATION AND MINIMUM SCOPE PERMITTED BY APPLICABLE LAW.

10.1. No Liability for Indirect or Consequential Damages IN NO EVENT WILL NEXUS REAL ESTATE GROUP LLC, ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF, BASED ON, OR RESULTING FROM THESE RENTAL TERMS, YOUR USE OR INABILITY TO USE THE RENTALS PLATFORM, ANY CONTENT OR MATERIALS OBTAINED FROM OR THROUGH THE RENTALS PLATFORM, OR ANY TRANSACTION ENTERED INTO THROUGH THE RENTALS PLATFORM. THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH DAMAGES ARE BASED ON (A) BREACH OF CONTRACT, (B) BREACH OF WARRANTY, (C) NEGLIGENCE, (D) STRICT LIABILITY, OR (E) ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF NEXUS REAL ESTATE GROUP LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2. Cap on Liability THE AGGREGATE LIABILITY OF NEXUS REAL ESTATE GROUP LLC AND ITS AFFILIATES, INCLUDING THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS, TO YOU OR ANY THIRD PARTY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE ANY PORTION OF THE RENTALS PLATFORM, OR OTHERWISE UNDER THESE RENTAL TERMS, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (I) THE TOTAL AMOUNT YOU HAVE PAID TO NEXUS REAL ESTATE GROUP LLC FOR ACCESS TO AND USE OF THE RENTALS PLATFORM (EXCLUDING ANY RENTAL PAYMENTS TRANSMITTED THROUGH THE RENTALS PLATFORM) IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENTS OR CIRCUMSTANCES GIVING RISE TO SUCH CLAIMS; OR (II) ONE HUNDRED U.S. DOLLARS ($100). THIS CAP ON LIABILITY SHALL APPLY CUMULATIVELY TO ALL CLAIMS, WHETHER ARISING UNDER A SINGLE CLAIM OR MULTIPLE CLAIMS.

10.3. Exclusions and Exceptions SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, SUCH AS INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF NEXUS REAL ESTATE GROUP LLC AND ITS AFFILIATES IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10.4. Allocation of Risk EACH PROVISION OF THESE RENTAL TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN THE PARTIES, WITHOUT WHICH NEXUS REAL ESTATE GROUP LLC WOULD NOT HAVE AGREED TO PROVIDE THE RENTALS PLATFORM OR ENTER INTO THESE RENTAL TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY PROVIDED UNDER THESE RENTAL TERMS FAILS OF ITS ESSENTIAL PURPOSE.

10.5. Exclusive Remedy YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH NEXUS REAL ESTATE GROUP LLC ARISING OUT OF OR RELATED TO THESE RENTAL TERMS OR YOUR USE OF THE RENTALS PLATFORM IS TO TERMINATE YOUR USE OF THE RENTALS PLATFORM. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THE RENTALS PLATFORM MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

11.1. Governing Law THESE RENTAL TERMS AND ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING TO THEM, THE RENTALS PLATFORM, OR THE RELATIONSHIP BETWEEN YOU AND NEXUS REAL ESTATE GROUP LLC SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE COMMONWEALTH OF MASSACHUSETTS, WITHOUT REGARD TO ITS CONFLICT OF LAW PRINCIPLES. THIS GOVERNING LAW APPLIES REGARDLESS OF YOUR LOCATION OR WHERE YOU ACCESS OR USE THE RENTALS PLATFORM, AND IT SHALL GOVERN ALL DISPUTES AND CLAIMS ARISING OUT OF OR RELATING TO THESE RENTAL TERMS OR THE RENTALS PLATFORM.

11.2. Jurisdiction and Venue YOU HEREBY AGREE THAT ANY DISPUTE, CLAIM, OR ACTION ARISING OUT OF OR IN CONNECTION WITH THESE RENTAL TERMS OR YOUR USE OF THE RENTALS PLATFORM SHALL BE RESOLVED EXCLUSIVELY IN THE STATE OR FEDERAL COURTS LOCATED IN SUFFOLK COUNTY, MASSACHUSETTS. YOU IRREVOCABLY SUBMIT TO THE PERSONAL JURISDICTION OF SUCH COURTS AND WAIVE ANY OBJECTION THAT YOU MAY HAVE TO SUCH VENUE ON THE GROUNDS OF FORUM NON CONVENIENS OR ANY SIMILAR DOCTRINE.

11.3. Waiver of Jury Trial TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND NEXUS REAL ESTATE GROUP LLC WAIVE ANY RIGHT TO A JURY TRIAL IN ANY ACTION, SUIT, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE RENTAL TERMS OR THE RENTALS PLATFORM.

11.4. Injunctive Relief NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE RENTAL TERMS, YOU AGREE THAT NEXUS REAL ESTATE GROUP LLC MAY SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF IN ANY COURT OF COMPETENT JURISDICTION TO PROTECT ITS INTELLECTUAL PROPERTY RIGHTS OR TO ENFORCE THE PROVISIONS OF THESE RENTAL TERMS, WITHOUT THE REQUIREMENT TO POST BOND OR PROVE ACTUAL DAMAGES.

11.5. No Class Actions YOU AGREE THAT YOU MAY ONLY BRING CLAIMS AGAINST NEXUS REAL ESTATE GROUP LLC IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND NEXUS REAL ESTATE GROUP LLC AGREE OTHERWISE, THE COURT MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

11.6. Nexus Real Estate Group LLC’s Operations NEXUS REAL ESTATE GROUP LLC OPERATES THE RENTALS PLATFORM FROM ITS OFFICES IN MASSACHUSETTS, AND WE MAKE NO REPRESENTATION THAT THE RENTALS PLATFORM IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. IF YOU ACCESS OR USE THE RENTALS PLATFORM FROM OUTSIDE MASSACHUSETTS, YOU DO SO AT YOUR OWN RISK AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAWS.

11.7. Severability of Provisions IF ANY PROVISION OF THIS SECTION 11 IS FOUND TO BE UNENFORCEABLE OR INVALID, SUCH PROVISION SHALL BE SEVERED FROM THESE RENTAL TERMS AND SHALL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF THE REMAINING PROVISIONS.

12.1. Export Compliance
You agree not to export or re-export, directly or indirectly, any part of the Rentals Platform provided to you or any product derived from the Rentals Platform, except in compliance with all applicable export control laws, rules, and regulations, including, without limitation, the Export Administration Regulations administered by the U.S. Department of Commerce, the International Traffic in Arms Regulations administered by the U.S. Department of State, and any economic sanctions programs administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control. You agree to obtain all necessary licenses and approvals required under these laws before exporting or re-exporting any part of the Rentals Platform or any related product.

12.2. Government Use
If you are a U.S. Government entity or if these Rental Terms otherwise become subject to the Federal Acquisition Regulations (FAR), you acknowledge that the Rentals Platform and all related software, documentation, and technical data are “commercial items” as defined in FAR 2.101, and that any use, duplication, or disclosure of the Rentals Platform by the U.S. Government is subject to the restrictions set forth in these Rental Terms in accordance with FAR 12.212 or DFARS 227.7202-3, as applicable.

12.3. Amendments and Modifications
These Rental Terms may only be amended, modified, or supplemented by a written agreement that is signed by authorized representatives of both parties. Any attempt to modify these Rental Terms by any other means, including by email or other forms of communication, shall be null and void unless agreed to in writing and signed by both parties.

12.4. Severability
If any provision of these Rental Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be replaced with a valid and enforceable provision that most closely matches the intent of the original provision. The remainder of these Rental Terms shall remain in full force and effect and shall continue to be binding on both parties.

12.5. Section Titles
The section titles and headings in these Rental Terms are provided solely for convenience and have no legal or contractual significance. They shall not affect the interpretation or construction of these Rental Terms.

12.6. Assignment
Nexus Real Estate Group LLC reserves the right to assign, transfer, or delegate these Rental Terms, in whole or in part, at any time, with or without notice to you. You may not assign, transfer, or sublicense any of your rights or obligations under these Rental Terms without the prior written consent of Nexus Real Estate Group LLC. Any unauthorized assignment or transfer shall be null and void.

12.7. Waiver
The failure of Nexus Real Estate Group LLC to act with respect to any breach of these Rental Terms by you or others does not constitute a waiver of its right to act with respect to subsequent or similar breaches. Nexus Real Estate Group LLC’s failure to exercise any right or remedy under these Rental Terms shall not operate as a waiver of that right or remedy.

12.8. Entire Agreement
These Rental Terms, along with any other agreements or policies expressly incorporated by reference herein, constitute the entire and exclusive agreement between you and Nexus Real Estate Group LLC with respect to the Rentals Platform and supersede all prior or contemporaneous agreements, understandings, communications, and proposals, whether written or oral, concerning the subject matter hereof.

12.9. Survival
The following sections of these Rental Terms shall survive any termination or expiration of these Rental Terms: Sections 2 (Accounts and Verification), 4 (Payments), 6 (Third-party Terms), 7 (Termination), 8 (Indemnification), 9 (No Warranties), 10 (Limitation of Liability/Exclusive Remedy), 11 (Choice of Law; Disputes), and this Section 12 (General).

13.1. Communication Channels
The Rentals Platform services may offer various methods for communication, including web forms, hyperlinks, contact information, phone numbers, and other methods that enable you to connect with Nexus Real Estate Group LLC or our third-party vendors. These communication methods may be provided directly on the Rentals Platform or through third-party services (collectively referred to as "Communications Services"). The use of these communication methods is subject to the terms outlined in this section and may be governed by additional terms of the Communications Service providers.

13.2. Third-Party Communication Services
When you initiate communication through any of the provided methods, your communication may be routed through a third-party Communications Service. This may include, but is not limited to, the routing of phone calls, text messages, or web-based forms. Nexus Real Estate Group LLC employs these third-party services to facilitate, monitor, and track communication to ensure quality assurance and improve customer service experiences.

13.3. Call Recording and Monitoring
Phone calls made to Nexus Real Estate Group LLC or to any third-party vendors through the Rentals Platform may be recorded or monitored by either Nexus Real Estate Group LLC or the Communications Service for quality assurance, training, and customer service purposes. You will be informed at the beginning of the call if it is subject to recording or monitoring. By continuing with the call after receiving this notification, you expressly consent to the recording and monitoring of the conversation.

13.4. Text Message Tracking
Nexus Real Estate Group LLC, through the Communications Service, may also track and store data related to text messages sent or received through the Rentals Platform. This may include the date and time of the text message, the phone numbers involved, and the content of the text message. By using the text messaging services on the Rentals Platform, you consent to the tracking, storing, and use of this data by Nexus Real Estate Group LLC and the Communications Service.

13.5. Data Storage and Use
The data collected from your communications, whether via phone calls, text messages, or other methods, will be stored and managed by Nexus Real Estate Group LLC and/or the Communications Service. This information may include, but is not limited to, the time, date, and duration of the communication, your contact information, and the content of the communication (such as text message content). Nexus Real Estate Group LLC may use this data to improve its services, ensure compliance with these Rental Terms, resolve disputes, and for other lawful purposes in line with Nexus Real Estate Group LLC’s Privacy Policy.

13.6. Consent to Communication Practices
By using the communication methods provided through the Rentals Platform, you expressly consent to the collection, storage, and use of communication data by Nexus Real Estate Group LLC and the Communications Service as described in this section. You acknowledge and agree that these practices are a necessary part of the services provided by Nexus Real Estate Group LLC, and you agree to comply with any additional terms and conditions set forth by the Communications Service providers.

13.7. Privacy Policy Applicability
All data collected through your communications is subject to the Nexus Real Estate Group LLC Privacy Policy. The Privacy Policy governs how Nexus Real Estate Group LLC collects, uses, shares, and stores your personal information, including any data related to communications. By using the Rentals Platform and its communication features, you agree to be bound by the terms of the Privacy Policy.

14.1. Corporate Headquarters
The Rentals Platform is provided by Nexus Real Estate Group LLC, Inc., a company dedicated to offering comprehensive real estate rental management services. Our corporate headquarters are located at:

Nexus Real Estate Group LLC, Inc.
205 River St, Floor 2
Haverhill, MA 01832
USA

This address serves as our primary physical location where you may direct any official correspondence, inquiries, or legal notices related to your use of the Rentals Platform or any other services provided by Nexus Real Estate Group LLC.

14.2. Electronic Communication
For general inquiries, support, or feedback regarding the Rentals Platform, you may also contact us via email at:

Email: nick@nexus.realestate

Our support team monitors this email address and will make every effort to respond to your inquiries promptly. Please include your full name, contact information, and a detailed description of your inquiry or issue to help us assist you more effectively.

14.3. Official Correspondence
If you need to send official documents, legal notices, or other critical communications, please address your correspondence to the attention of the appropriate department at the corporate address provided above. We recommend using a method that provides tracking and confirmation of delivery for time-sensitive or important documents.

14.4. Customer Support
Nexus Real Estate Group LLC is committed to providing high-quality customer support. For assistance with your account, navigating the Rentals Platform, or resolving issues related to your listings, applications, or payments, please reach out to our customer support team via the provided email address. You can also visit our website for additional support resources, including FAQs, guides, and troubleshooting tips.

14.5. Feedback and Suggestions
We value your feedback and suggestions as they help us improve our services. If you have ideas or recommendations for enhancing the Rentals Platform, please do not hesitate to share them with us through the contact methods provided. While we may not be able to respond to every suggestion, rest assured that we review all feedback carefully and appreciate your input.

14.6. Privacy and Data Protection
For matters specifically related to privacy and data protection, including requests for access to or deletion of your personal data in accordance with applicable laws, please contact our Data Protection Officer at the following email address:

Email: nick@nexus.realestate

Please include "Privacy Inquiry" in the subject line and provide sufficient details for us to address your request effectively.

14.7. Legal Inquiries
Legal professionals or parties involved in legal proceedings may direct their inquiries to our legal department using the corporate address provided above. For electronic correspondence related to legal matters, please use:

Email: nick@nexus.realestate

Ensure that your communication includes all relevant case or reference numbers to facilitate timely processing.